SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States — SendGrid Incident Timeline & Status

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SendGrid Status

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Started

Oct 5, 4:28 AM UTC

Resolved

Oct 5, 4:48 AM UTC

Duration

19 minutes

Resolvedminor impactVendor link

Affected:SMS Long Code, North America

Update timeline

ResolvedOct 5, 4:48 AM

The incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally.

IdentifiedOct 5, 4:28 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.