RCS Delivery Receipt Delays for AT&T — SendGrid Incident Timeline & Status

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SendGrid Status

RCS Delivery Receipt Delays for AT&T

Started

Oct 19, 5:21 PM UTC

Resolved

Oct 19, 7:48 PM UTC

Duration

2 hrs 26 min

Resolvedminor impactVendor link

Affected:RCS Messaging

Update timeline

ResolvedOct 19, 7:48 PM

We have monitored and resolved the issue with RCS. All services are now operating normally at this time.

MonitoringOct 19, 6:43 PM

Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 19, 5:53 PM

We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 19, 5:21 PM

We are investigating an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.