Update timeline
We have confirmed that the issue is now resolved. Please contact http://samsara.com/help if you have any questions or concerns.
Our engineering team is actively rolling out the repair implementation and monitoring its progress.
Our engineering team is actively working to implement a repair for affected HOS records.
Our engineering team has identified the root cause and is actively working to resolve the issue.
Our engineers are continuing to work on a full resolution for this issue.
Our engineering team has made a change to reduce new occurrences of this behavior. We are continuing to investigate the issue.
We are currently experiencing an issue that can cause automatic On-Duty records to be incorrectly removed, where some drivers may see extended driving time on their ELD logs. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/