Samsara Status Status
Crash Media Access Issue

Started

Resolved

Duration

6 hrs 42 min

Resolvedminor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are currently experiencing an issue affecting Crash events, where crash media may be incorrectly marked as sensitive for organizations without explicit settings. As a result, users without permission to view sensitive media may be unable to access crash media. Our engineering team is actively investigating and working to resolve this as quickly as possible.

Crash Media Access Issue — Samsara Status Incident Timeline & Status — DevHelm