Salsify Status
Angie & Intelligence Suite errors

Started

Resolved

Duration

2 hrs 50 min

Resolvedminor impactVendor link

Update timeline

Resolved

Our AI partner provider has resolved their outage. We are no longer encountering errors when running Intelligence Suite tasks and conversing with Angie in relation to this outage.

Monitoring

We are encountering intermittent errors when running Intelligence Suite tasks and conversing with Angie. The errors are due to an outage with our AI partner provider. We are monitoring the issue with our AI provider. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Angie & Intelligence Suite errors — Salsify Incident Timeline & Status — DevHelm