This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

Remediation processes are currently underway to correct impacted data. Because these records are processed in controlled, incremental batches to ensure full consistency, changes will populate gradually over the coming hours. Further updates will be shared as key milestones in the recovery process are completed.

We are continuing to investigate this issue. Updates will be provided when they become available.

Updating scope to include all regions.

SailPoint is currently investigating an issue impacting Identity Security Cloud , where some customers are unable to view entitlements in the Request Center. We are working on addressing the service disruption and will provide an update upon resolution.