Identity Security Cloud is currently experiencing a service disruption. — SailPoint Incident Timeline & Status

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SailPoint Status

Identity Security Cloud is currently experiencing a service disruption.

Started

Sep 3, 10:29 PM UTC

Resolved

Sep 3, 11:48 PM UTC

Duration

1 hr 18 min

Resolvedmajor impactVendor link

Affected:Oregon us-west-2

Update timeline

ResolvedSep 3, 11:48 PM

This incident has been resolved.

MonitoringSep 3, 11:15 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 3, 11:04 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 3, 10:32 PM

We are continuing to investigate this issue.

InvestigatingSep 3, 10:29 PM

SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.