NERM is currently experiencing a service disruption — SailPoint Incident Timeline & Status

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SailPoint Status

NERM is currently experiencing a service disruption

Started

Oct 9, 11:42 AM UTC

Resolved

Oct 9, 12:23 PM UTC

Duration

41 minutes

Resolvedminor impactVendor link

Affected:N. Virginia us-east-1

Update timeline

ResolvedOct 9, 12:23 PM

This issue has been resolved.

InvestigatingOct 9, 11:42 AM

SailPoint is investigating an issue with NERM that is currently impacting some customers in US-East-1, resulting in degraded Identity Suite and Audit services. We are actively working to restore service and will provide an update once the issue has been resolved.