Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1) — SailPoint Incident Timeline & Status

Identity Security Cloud aggregations are currently experiencing a service disruption. (US-East-1)

Started

Sep 15, 6:46 PM UTC

Resolved

Sep 15, 11:52 PM UTC

Duration

5 hrs 5 min

Resolvedminor impactVendor link

Update timeline

ResolvedSep 15, 11:52 PM

This incident has been resolved.

MonitoringSep 15, 10:15 PM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 15, 7:52 PM

Teams continue to investigate this issue. Updates will be provided as progress is made.

InvestigatingSep 15, 6:55 PM

We are continuing to investigate this issue.

InvestigatingSep 15, 6:46 PM

Some customers in the US-East-1 region may experience slower-than-normal speeds when performing entitlement aggregations.