Riskified Status Status
Outbound Reset Password Email Delivery Degradation

Started

Resolved

Duration

52 minutes

Resolvedminor impactVendor link

Update timeline

Resolved

The email delivery issue has been resolved. We have confirmed that outbound emails are now being delivered as expected. If you continue to experience any issues, please contact our Support team.

Investigating

We are currently investigating an issue affecting reset password email delivery to some recipients. The impact appears to be limited to certain receiving domains and does not affect all outbound email. Our team is working with the relevant DNS and email service providers to validate and update the required authentication records. We will share another update once the configuration is corrected or we have additional findings.

Outbound Reset Password Email Delivery Degradation — Riskified Status Incident Timeline & Status — DevHelm