Richpanel Status
Order Data Sync - Magento and WooCommerce customers

Started

Resolved

Duration

2 hrs 33 min

Resolvedmajor impactVendor link
Affected:Conversation

Update timeline

Resolved

This incident has been resolved.

Investigating

Impact: Order card will not be visible next to some conversations for customers using WooCommerce, Magento. We are re-syncing the order data to resolve this. Since the data is many Terabytes. We will first sync the last 30 days, then last 365 days, so on and so forth.

Order Data Sync - Magento and WooCommerce customers — Richpanel Incident Timeline & Status — DevHelm