TCC - Account Creation
Started
Resolved
Duration
3 hrs 36 min
Update timeline
Resolved
All systems are operational.
Identified
We appreciate your patience while we work to resolve the issue and apologize for the inconvenience.
Investigating
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. Some users may experience issues with new account creation and email notification delivery. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may cause.