Full functionality has been restored.

Database recovery in progress

Continuing to recover databases

Our databases continue to recover.

Database recovery is still in progress

We are continuing to investigate this issue.

We are in process of recovering the database.

On Sunday, January 12, 2020, 6:58 AM Pacific Time, Reputation.com determined an issue preventing some users from using Surveys and Reviews. This issue impacts users located in North America. We are currently investigating the issue. We apologize for this inconvenience and thank you for your patience as our engineering and operations teams work to address the issue as quickly as possible. We will update this page with the latest information as it becomes available.