Regal AI Status
Seeing issues with duplicate events being reported to destinations

Started

Resolved

Duration

2 hrs 41 min

Resolvedminor impactVendor link

Update timeline

Resolved

Event Processing has fully caught up as of 11:30 ET. We will work with individual brands impacted on data clean up as necessary.

Identified

We’ve identified the issue causing the duplicate events and have shipped a fix. No more duplicate events have been identified since. Event processing is now catching up. We’re currently working on fixing the duplicate data.

Investigating

We are currently investigating the issue, we will keep you posted as we have any updates.

Seeing issues with duplicate events being reported to destinations — Regal AI Incident Timeline & Status — DevHelm