Red Canary Status
Urgent: SSO Certificate Expires Friday

Scheduled

Complete

Duration

9 days

ResolvedMaintenanceVendor link
Affected:Web Portal

Update timeline

Resolved

This incident has been resolved.

Identified

We are continuing to work on a fix for this issue.

Identified

Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected. Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration Contact zendesk@redcanary.com for further assistance.

Urgent: SSO Certificate Expires Friday — Red Canary Incident Timeline & Status — DevHelm