This incident has been resolved. A post mortem will be posted once we're finished investigating the root cause.

After several attempted fixes in the past day, our team narrowed down the root cause of this event and applied a fix. We are monitoring the situation closely. More details will be posted after we perform a post mortem.

The fix we applied this afternoon positively affected response times but the performance is still degraded. We continue to investigate.

A fix has been implemented and we are monitoring the results.

Some customers are still experiencing high latency.