Ravelin Status
Revolut issued cards are failing 3DS authentication

Started

Resolved

Duration

6 hrs 16 min

Resolvedminor impact

Update timeline

Resolved

The incident has been now been resolved. We are sorry for any inconvenience.

Monitoring

The previous incident has been now been resolved. We are sorry for any inconvenience.

Monitoring

We are no longer seeing a high level of failed authentications for Revolut cards. However the Revolut status page and Google Cloud Platform are still showing the incident as ongoing. We are continuing to monitor the platform carefully. We are sorry for any inconvenience.

Monitoring

The source of impacted 3DS authentications is an issue on the Google Cloud Platform in region Europe West 2. [https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj](https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj "https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj") We have noticed the following Issuers' ACS have been impacted. • 3DS_LOA_ACS_RELT_020301_01127 (Revolut) • 3DS_LOA_ACS_OPES_020301_00996 (Openway Europe S.A) We will continue to monitor the situation.

Monitoring

Revolut issued cards are failing 3DS authentications. There appears to be an issue on the Revolut platform. You can track the status of Revolut here: [https://www.revolut.com/system-status/](https://www.revolut.com/system-status/ "https://www.revolut.com/system-status/") Cards from other issuers are being processed normally. We will continue to monitor the situation carefully. We are sorry for any inconvenience.

Revolut issued cards are failing 3DS authentication — Ravelin Incident Timeline & Status — DevHelm