Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2) — Rapid7 Incident Timeline & Status

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Rapid7 Status

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)

Started

Aug 17, 3:44 PM UTC

Resolved

Aug 18, 4:55 PM UTC

Duration

1 day

ResolvedVendor link

Affected:Data Processing Data Processing

Update timeline

ResolvedAug 18, 4:55 PM

This incident has been resolved.

MonitoringAug 18, 4:08 PM

A fix has been implemented and we are monitoring the results.

IdentifiedAug 18, 4:04 PM

The issue has been identified and a fix is being implemented.

InvestigatingAug 17, 3:44 PM

We will be performing scheduled maintenance on SIEM/Collectors on 18/08/2026 16:00 PM UTC - 18/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.