Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1) — Rapid7 Incident Timeline & Status

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)

Started

Aug 18, 4:41 PM UTC

Resolved

Aug 19, 5:55 PM UTC

Duration

1 day

ResolvedVendor link

Affected:Data Processing Data Processing Data Processing Data Processing

Update timeline

ResolvedAug 19, 5:55 PM

This incident has been resolved.

MonitoringAug 19, 5:03 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 19, 5:00 PM

We will be performing scheduled maintenance on SIEM/Collectors on 19/08/2026 17:00 PM UTC - 19/08/2026 18:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.