Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1) — Rapid7 Incident Timeline & Status

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Rapid7 Status

Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)

Started

Aug 13, 3:37 PM UTC

Resolved

Aug 14, 5:00 PM UTC

Duration

1 day

ResolvedVendor link

Affected:Data Processing

Update timeline

ResolvedAug 14, 5:00 PM

This incident has been resolved.

MonitoringAug 14, 4:01 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 14, 4:00 PM

We will be performing scheduled maintenance on SIEM/Collectors on 14/08/2026 16:00 PM UTC - 14/08/2026 17:00 PM UTC. During this time, customers may experience collector temporary stopping of collection. Impact: collection stopping on all collector based sources for 5-10 minutes. Worst case scenario: Collector goes offline until manual intervention We appreciate your patience and understanding as we work to improve the reliability and performance of our services.