Rainforest QA Status
Application Unavailable

Started

Resolved

Duration

6 hrs 28 min

Resolvedcritical impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

Monitoring

Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

Identified

Our upstream provider has identified the issue and is currently working on restoring service

Identified

Our upstream provider is aware of the issue and is continuing to investigate.

Identified

We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.