Production Incident - Identity Recovery for Microsoft Entra ID Backups Affected — Quest On Demand Incident Timeline & Status

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Quest On Demand Status

Production Incident - Identity Recovery for Microsoft Entra ID Backups Affected

Started

Jul 28, 4:28 PM UTC

Resolved

Jul 28, 10:18 PM UTC

Duration

5 hrs 50 min

Resolvedmajor impactVendor link

Affected:Australia Region Canada Region EU Region UK Region US Region

Update timeline

ResolvedJul 28, 10:18 PM

We have resolved the issue, and we will continue to monitor scheduled backups. We apologies for any inconvenience this may have caused.

InvestigatingJul 28, 4:28 PM

We are aware of a potential issue that may impact backups for some Identity Recovery for Microsoft Entra ID customers in all regions. An investigation is currently underway, and we will report back soon.