IN Platform1: CSAM asset information is not loading (IM-12838) — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

IN Platform1: CSAM asset information is not loading (IM-12838)

Started

Aug 27, 9:19 PM UTC

Resolved

Aug 28, 2:54 AM UTC

Duration

5 hrs 34 min

Resolvedminor impactVendor link

Affected:Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)

Update timeline

ResolvedAug 28, 2:54 AM

This incident has been resolved.

MonitoringAug 27, 11:41 PM

A fix has been implemented and we are monitoring the results.

InvestigatingAug 27, 9:19 PM

The Qualys Cloud Platform Operations team is currently investigating an issue where asset information is not loading. We will provide further updates as they become available.