IN Platform 1: Performance issues observed on VMDR pages (IM-12904) — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

IN Platform 1: Performance issues observed on VMDR pages (IM-12904)

Started

Oct 7, 8:11 AM UTC

Resolved

Oct 14, 2:26 PM UTC

Duration

7 days

Resolvedminor impactVendor link

Affected:Vulnerability Management (VM)

Update timeline

ResolvedOct 14, 2:26 PM

This incident has been resolved.

MonitoringOct 13, 10:42 PM

We are continuing to monitor for any further issues.

MonitoringOct 9, 8:31 PM

Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.

MonitoringOct 7, 8:23 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 7, 1:29 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 7, 8:11 AM

Qualys Cloud Platform Operations is currently investigating an issue causing performance issues over VMDR pages. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12904.