Qualys, Inc. Status
US Platform 1: Delay in Data Reflection in UI [IM-12961]

Started

Ongoing

—

Duration

1 day

Monitoringminor impactVendor link
Affected:AssetView (AV)Cloud Agent (CA)Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Policy Audit (PA)Unified Dashboard (UD)

Update timeline

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

Investigating

Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12961