Qualys, Inc. Status

Update timeline

Resolved

This incident has been resolved.

Monitoring

Qualys Cloud Platform Operations has identified the issue and implemented a fix. We have monitored the platform and confirmed that data processing is up to date and the backlog has been fully cleared. Our team will continue to closely monitor the platform to ensure ongoing stability and uninterrupted data processing. Thank you for your patience and cooperation throughout the resolution process. For reference, the incident ticket number is IM-12933.

Identified

We are continuing to work on a fix for this issue.

Identified

Our Cloud Platform Operations team continues to investigate the performance degradation across multiple modules and is actively working to restore normal service.

Identified

Qualys Cloud Platform operations has identified the issue and is actively working on a resolution.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

Qualys Cloud Platform Operations is investigating an issue causing delays in displaying agent and scan data and reporting issues in the UI on EU platform-2. We will provide further updates as they become available. Ticket reference for this Incident: IM-12933