Started
Resolved
Duration
1 day
Update timeline
This incident has been resolved.
Qualys Cloud Platform Operations has identified the issue and implemented a fix. We have monitored the platform and confirmed that data processing is up to date and the backlog has been fully cleared. Our team will continue to closely monitor the platform to ensure ongoing stability and uninterrupted data processing. Thank you for your patience and cooperation throughout the resolution process. For reference, the incident ticket number is IM-12933.
We are continuing to work on a fix for this issue.
Our Cloud Platform Operations team continues to investigate the performance degradation across multiple modules and is actively working to restore normal service.
Qualys Cloud Platform operations has identified the issue and is actively working on a resolution.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Qualys Cloud Platform Operations is investigating an issue causing delays in displaying agent and scan data and reporting issues in the UI on EU platform-2. We will provide further updates as they become available. Ticket reference for this Incident: IM-12933