US Platform 1: Cloud Agents Delta Backlog (IM-12941) — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

US Platform 1: Cloud Agents Delta Backlog (IM-12941)

Started

Oct 27, 1:06 PM UTC

Resolved

Oct 31, 8:29 PM UTC

Duration

4 days

Resolvedminor impactVendor link

Affected:Cloud Agent (CA)

Update timeline

ResolvedOct 31, 8:29 PM

This incident has been resolved.

MonitoringOct 30, 10:43 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 30, 5:09 PM

The issue has been identified and a fix is being implemented.

MonitoringOct 29, 10:15 PM

We are continuing to monitor for any further issues.

MonitoringOct 27, 10:08 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 27, 6:16 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 27, 1:06 PM

Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is [IM-12941]