US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932] — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

US Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]

Started

Oct 21, 9:39 PM UTC

Resolved

Oct 22, 1:19 PM UTC

Duration

15 hrs 39 min

Resolvedminor impactVendor link

Affected:Vulnerability Management (VM)

Update timeline

ResolvedOct 22, 1:19 PM

This incident has been resolved.

MonitoringOct 21, 10:51 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 21, 10:46 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 21, 9:39 PM

Qualys Cloud Platform Operations is currently investigating an issue that is causing users getting redirected to the login page when attempting to navigate to VMDR Module. Please utilize the below mentioned URL for login https://qualysguard.qualys.com/fo/tools/module_landing.php?module=prod_scans Further updates will be shared as they become available. The ticket reference for this incident is IM-12932.