US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886] — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]

Started

Oct 6, 3:14 AM UTC

Resolved

Oct 6, 7:24 PM UTC

Duration

16 hrs 9 min

Resolvedminor impactVendor link

Affected:Container Security (CS)

Update timeline

ResolvedOct 6, 7:24 PM

This incident has been resolved.

MonitoringOct 6, 3:44 PM

A fix has been implemented and we are monitoring the results.

MonitoringOct 6, 3:42 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 6, 2:25 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 6, 3:14 AM

Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 where the users may experience a delay in scan processing for containers. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12886.