UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951] — Qualys, Inc. Incident Timeline & Status

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Qualys, Inc. Status

UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]

Started

Oct 29, 11:51 PM UTC

Resolved

Nov 4, 10:09 PM UTC

Duration

5 days

Resolvedminor impactVendor link

Affected:Container Security (CS)

Update timeline

ResolvedNov 4, 10:09 PM

This incident has been resolved.

MonitoringNov 2, 4:09 AM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 31, 8:30 PM

We are continuing to work on a fix for this issue.

IdentifiedOct 30, 10:35 PM

We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

IdentifiedOct 30, 5:41 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 29, 11:51 PM

Qualys Cloud Platform Operations is currently investigating an issue on UK Platform 1 where Container Security (CS) users may experience delays in scan processing for containers and images. Further updates will be shared as they become available. Ticket Reference for this incident: IM-12951