Service Degradation: Bank Wire Integration - Outbound Wires
Update timeline
Resolved
Encore has confirmed the resolution with their service provider and we are seeing successful transmissions of outbound wires again. We appreciate your patience while we worked with our partners to restore services.
Identified
Encore Bank is currently experiencing a service disruption through one of their service providers, affecting outbound wire processing. As a result, users attempting to transmit outbound wires may experience processing delays or error messages. Our team is actively coordinating with our banking partners and vendor to monitor the situation and resolve the issue as quickly as possible. Please monitor this page for ongoing updates.