Elevated errors on us2 cluster — Pusher Incident Timeline & Status

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Pusher Status

Elevated errors on us2 cluster

Started

Aug 22, 3:17 AM UTC

Resolved

Aug 22, 4:47 AM UTC

Duration

1 hr 30 min

ResolvedVendor link

Affected:Channels REST API Channels WebSocket client API Channels presence channels

Update timeline

ResolvedAug 22, 4:47 AM

This incident has been resolved.

MonitoringAug 22, 3:32 AM

A fix has been implemented, and we are monitoring the results. All publish requests are now succeeding.

InvestigatingAug 22, 3:17 AM

We are investigating an increased error rate affecting the us2 cluster. All services remain operational, but a subset of customers may experience intermittent issues.