Intermittent Errors in Documents Tool
Update timeline
Resolved
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Documents tool. This incident is resolved.
Identified
Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Documents tool. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
Investigating
Our engineering team is investigating issues with accessing the Documents tool affecting some customers. We are actively working towards a solution. Additional updates will be provided as new information becomes available.