Procore Technologies Status
Drawings Tools Service Disruption

Started

Resolved

Duration

1 hr 13 min

Resolvedminor impactVendor link
Affected:Drawings

Update timeline

Resolved

During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.

Monitoring

Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Drawings tool. We are monitoring the situation to ensure a complete resolution.

Identified

Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Drawings tool. We are actively working towards a solution.

Investigating

Our engineering team is investigating issues with accessing the Drawings tool, including some users experiencing a blank screen. We are actively working towards a solution.

Drawings Tools Service Disruption — Procore Technologies Incident Timeline & Status — DevHelm