PDF viewing and generation — service disruption
Started
Resolved
Duration
2 hrs 48 min
Update timeline
Resolved
The issue with reviewing or creating PDFs has been resolved.
Monitoring
Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when viewing or generating PDFs. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
Investigating
Our engineering team is investigating issues with viewing and generating PDFs across multiple areas of the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.