Procore Technologies Status
PDF Generation Degradation

Started

Resolved

Duration

35 minutes

Resolvedmajor impactVendor link

Update timeline

Resolved

Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.

Monitoring

Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.

Identified

Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.