Outbound Call Failures for Specific 9180 Caller IDs — Plivo Incident Timeline & Status

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Plivo Status

Outbound Call Failures for Specific 9180 Caller IDs

Started

Jun 30, 8:00 AM UTC

Resolved

Jun 30, 9:45 AM UTC

Duration

1 hr 44 min

Resolvedmajor impactVendor link

Affected:Voice, Asia

Update timeline

ResolvedJun 30, 9:45 AM

This incident has been resolved.

MonitoringJun 30, 9:38 AM

A fix has been implemented and we are monitoring the results.

InvestigatingJun 30, 8:00 AM

Dear Valued Customer, We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally. We are working with out carrier partners to restore the service.