In-App Help Content Temporarily Unavailable — Planful Incident Timeline & Status

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Planful Status

In-App Help Content Temporarily Unavailable

Started

Sep 9, 10:06 AM UTC

Resolved

Sep 9, 12:23 PM UTC

Duration

2 hrs 17 min

ResolvedVendor link

Affected:AU01 AU01DYN CAN01 CAN01DYN NA01 NA01DYN NA02DYN NA03 NA03DYN NA04 NA04DYN NA06 NA07 NA07DYN NA09 NA09DYN NA10 NA11 NA11DYN NA12 NA12DYN NA14 NA14DYN NA15 NA15DYN NA16 NA16DYN UK01 UK01DYN

Update timeline

ResolvedSep 9, 12:23 PM

This incident has been resolved.

InvestigatingSep 9, 10:06 AM

We are currently experiencing an issue with our in-app Help content. Clicking Help links or the Help icon within the application may return an error or a blank page. We will post an update as soon as service is restored.