This incident has been resolved.

The API availability is improving and is expected to fully recover soon. We will update the status page once it is restored.

We are currently investigating an issue affecting personalized content and audience segmentation for users on our US environment. Some users may see missing or outdated personalization data, including issues with audience segments and user profile data used for targeting. Our engineering team is actively working to identify the root cause. We will share an update as soon as we have more information.