Started
Resolved
Duration
21 hrs 50 min
Update timeline
Phenom engineering team has monitored and validated that integrations for customers using the UKG ATS in the US Production environment are working as expected. Please log a support ticket if you continue to experience any issues.
Phenom engineering team has received a confirmation from the UKG team that the issue impacting the integrations is resolved. We are currently monitoring the integrations and are working on data synchronization between the 2 systems. We will keep you posted on the progress
Phenom Engineering team is actively working with the UKG team to identify the root cause and fix. UKG has escalated the issue internally and we will provide the next update as soon as we hear back. Appreciate your patience.
Phenom engineering team has identified an issue impacting the integrations in the Production environment of US customers using the UKG ATS. We are actively monitoring the integrations and have reached out to the UKG team. We will provide an update as we progress.