Intermittent issues with Scheduling in IR Production environment
Update timeline
Resolved
Phenom engineering team has monitored and validated the Scheduling services, and it is working as expected. Please log a support ticket if you continue to experience any issues.
Monitoring
Phenom engineering team has resolved the issue impacting scheduling services, Users are now able to see the scheduled interviews. We will be monitoring it for the next 30 mins to ensure there is no further impact.
Investigating
Phenom engineering team is investigating an issue impacting the Scheduling, where there is a delay in processing requests. We will provide another update within the next hour as we continue working to identify the root cause.