Guide targeting impacted in US Environment — Pendo Incident Timeline & Status

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Pendo Status

Guide targeting impacted in US Environment

Started

Sep 21, 8:54 PM UTC

Resolved

Sep 21, 9:28 PM UTC

Duration

34 minutes

Resolvedcritical impactVendor link

Affected:Guide Targeting

Update timeline

ResolvedSep 21, 9:28 PM

This incident has been resolved.

MonitoringSep 21, 9:16 PM

Guide targeting has been restored. We are continuing to monitor for any further issues.

IdentifiedSep 21, 8:54 PM

We have identified the cause of a disruption affecting guide targeting for a subset of visitors in the US environment, beginning at approximately 3:50 PM EDT. Our team is actively deploying a fix and will provide a further update as it is confirmed.