Pendo Status
Data Sync Destination Failures

Started

Resolved

Duration

21 hrs 21 min

Resolvedmajor impactVendor link
Affected:Other

Update timeline

Resolved

This incident has been resolved.

Monitoring

We have restored connectivity across all affected Data Sync destinations. No further action is required from you. Recurring exports are queued and processing. Some delays in delivery may persist through the weekend, but will not result in destinations being automatically disabled. The backfill of any missing data from the disruption window is planned for early next week to avoid any impact to ongoing processing and delivery. We will post another update once the backfill is complete.

Identified

We have identified a disruption affecting multiple Data Sync destinations. Customers with Data Sync destinations configured may be experiencing delivery failures and may have received automated destination-failure notification emails from Pendo. Our engineering team is actively working to restore connectivity across affected destinations. If you received a destination-failure notification email, no action is required from you at this time. We will provide updated guidance if steps are needed on your end.

Data Sync Destination Failures — Pendo Incident Timeline & Status — DevHelm