Pairing in Mobile is Not Functional — Pendo Incident Timeline & Status

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Pendo Status

Pairing in Mobile is Not Functional

Started

Oct 1, 6:29 AM UTC

Resolved

Oct 1, 8:16 AM UTC

Duration

1 hr 47 min

Resolvedmajor impactVendor link

Affected:Mobile Guides Mobile Guides Mobile Guides Mobile Guides Mobile Guides

Update timeline

ResolvedOct 1, 8:16 AM

This incident has been resolved.

InvestigatingOct 1, 6:29 AM

We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.