As of 6:53 PM Eastern, AWS has resolved the issue. All Payrix services are now fully operational.

As part of our continued investigation into the AWS latency incident that began earlier this morning, we have identified intermittent availability issues with reports which are hosted within AWS infrastructure. While most Payrix services remain stable and fully operational, impacted reports may time out or not display requested data. We are actively monitoring the situation and working closely with AWS to track improvements. We will provide further updates as more information becomes available or once the issue is fully resolved.

At approximately 2:50 AM Eastern, Payrix began observing elevated error rates due to the broader AWS latency incident reported on https://health.aws.amazon.com/health/status. This 3rd party incident minimally impacted our API services, including the transactions endpoint. While most services remained stable, some transactions could have timed out during this time. All Payrix systems are fully operational. We continue to monitor the situation with AWS.