Worldpay for Platforms Status
Intermittent Service Disruption due to Cloudflare operational issue (3rd party)

Update timeline

Resolved

As of 2:28 PM Eastern, Cloudflare has resolved the issue. All Payrix services are now fully operational.

Monitoring

Cloudflare has confirmed that all services have been fully restored. Payrix API and Portal are now operating normally. We will continue to monitor system performance and share any additional updates as needed.

Monitoring

Payrix is continuing to see error rates improve. We will continue monitoring closely and provide further updates within one hour or upon resolution.

Monitoring

Payrix is continuing to see improvement in service availability. We will continue monitoring closely and provide further updates within one hour or upon resolution.

Monitoring

Cloudflare has deployed a change, and we are starting to see some improvement in Payrix services. We will continue monitoring closely and provide further updates within one hour or upon resolution.

Monitoring

Cloudflare is currently experiencing additional service degradation, which is impacting Payrix API availability. Our teams are actively monitoring the situation and working closely with Cloudflare to mitigate the impact. We will provide another update as soon as we see signs of improvement.

Monitoring

At approximately 6:37 AM Eastern, Payrix began observing elevated error rates due to the broader Cloudflare service outage reported at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7. This 3rd party incident impacted connections to Payrix APIs and Portal services. Any transactions processed directly through the Payrix gateway may have been impacted. At this time, Payrix services are available, and we will continue to monitor the situation with Cloudflare.

Intermittent Service Disruption due to Cloudflare operational issue (3rd party) — Worldpay for Platforms Incident Timeline & Status — DevHelm