Crypto withdrawal fee quote errors
Started
Resolved
Duration
15 minutes
Update timeline
Resolved
This issue is resolved. Fee quote requests returned HTTP 500 errors from 18:38:47 to 18:39:51 UTC on September 24, 2026. The delayed withdrawals have completed. Customers who received a fee quote error can retry their request.
Monitoring
Crypto withdrawal fee quote requests are succeeding again. We are monitoring for further errors and confirming that delayed withdrawals finish processing.
Investigating
We are investigating elevated HTTP 500 errors when customers request crypto withdrawal fee quotes through the Paxos v2 API. Some customers may be unable to obtain a fee quote.