This incident has been resolved.

Engineering team is continuing to work on a fix for this issue. In the meantime, some crypto withdrawals may remain in a pending status.

Engineering team is working on the fix for the issue. In the meantime, some crypto withdrawals may remain in a pending status.

Our Engineering team has identified the root cause and is working to implement a fix for the pending withdrawals. Once the fix is deployed, all pending withdrawals will be processed.

At this time, we are experiencing an outage on the Transfers endpoints. As such, Crypto Withdrawals and Deposits are impacted and customers may experience delays in processing.