This incident has been resolved.

Our authentication provider has applied fixes on their end and there are early signs of improvement. We are monitoring the situation and will confirm once passkey sign-in is fully restored.

Our authentication provider has identified the issue and is applying fixes.

Some customers may experience intermittent failures when signing in to the Paxos Dashboard using a passkey due to a disruption affecting our authentication provider. If your login attempt fails, please try again, as subsequent attempts may succeed. Our team is monitoring the provider’s recovery and Dashboard login performance. We will provide further updates as more information becomes available.