Unable to edit recipient details in Diploma Services. — Parchment Incident Timeline & Status

Unable to edit recipient details in Diploma Services.

Started

Jul 24, 2:17 PM UTC

Resolved

Jul 26, 2:35 PM UTC

Duration

2 days

Resolvedminor impactVendor link

Update timeline

ResolvedJul 26, 2:35 PM

This incident has been resolved.

MonitoringJul 24, 2:45 PM

A fix has been implemented and we are monitoring the results.

InvestigatingJul 24, 2:17 PM

We are currently investigating an error that occurs when you try to edit a recipient's details in Diploma Services.